Hardly a train customer has not already annoyed about delays. But his money back? For many travelers to consuming. The railway now plans, in compensation from the form to the network switch.
it is the large and well-known Problem of the German train punctuality. Although it runs in the transport quite well, but it is weak to ICE, IC, and Eurocity: In the past year in every four long-distance trains arrived late at its destination. And the passenger is entitled to compensation in the event of a delay, but the demand is still bureaucratic and time-consuming. The want to change the path to massive criticism in the future.