for the First time Figures are available, how big the Problem of unwanted calls in Switzerland. “Alone in the Swisscom network, there are approximately 12 million per month,” says Annina Merk, spokeswoman for the largest telephone provider Swisscom. All the providers there are 18 million such calls, has informed the Foundation for consumer protection the members of the stand ätlichen telecommunications Commission, in a Letter recently. “This is according to our estimation approximately correct,” says Swisscom spokeswoman Merk.
Daily call center employees, approximately 600’000 people in Switzerland bombard with unwanted sales calls. The large majority comes from abroad. The only because money can be earned.
calls, despite the star entry
tens of thousands that have marked your number in the telephone directory with an asterisk are Affected. In order to declare that you do not want to take advertising calls. You can call them nonetheless, is prohibited. But the working abroad call center operator cold.
This “telephone terror” no longer want to watch the policy. The President of the national Council’s telecommunications Commission, the Thurgauer SP-national councillor Edith Graf-Litscher, says: “to find solutions to the advertising, harassment on the phone, was from the outset a Central theme of the currently ongoing Revision of the telecommunications act.” The Federal Council wrote in the message template unsolicited commercial calls “for years, one of the biggest annoyances” of the customers of Telecom companies.
The hustle and Bustle of the call center people is more than brazen. Often they use fake or stolen Swiss telephone numbers in order to disguise your identity. Some sell wines or socks, others promise a profit, if you call a Medium on an expensive pay number, or prices dubious securities. There are also callers who persuade their victims to install programs on your Computer, which allow access to sensitive data. And Yes: Always phone to try and handle, Assured to a meeting with a mediator to persuade the fishing goes for health insurance companies to customers. Unwanted calls should be banned.
Swisscom offers call filter
to protect against such machinations, the Swisscom fixed – network and Mobile customers a call filter. He blocked, according to spokeswoman Annina Merk daily, 180000 calls: “In January, there were 3.8 million.” The free Filter is working according to Swisscom with a constantly updated list of telephone numbers. Intercepted calls from call centers, the dubious sale of mesh work. Also phone calls made before eight o’clock in the morning or after eight o’clock in the evening, will be blocked.
The Parliament is now demanding, in the context of the ongoing Revision of the telecommunications act, all active in Switzerland Telecom is offering such a Filter. To ensure must be that calls of market and social research institutions are not hindered, calls for the telecommunications Commission of the national Council. In addition, must not be harassed, who enters his number in a phone directory. No entry applies, then also as a star entry.
on top of that, the President of the stator ätlichen health Commission, the Zug FDP Council of States Joachim Eder, at the advice of the telecommunications act, to ensure that the local beneficiaries of such promotional calls can be prosecuted. He did this because the competent Commission of the Council of States had called for a similar initiative in the Valais Canton of the FDP in the national Council of Philippe Nantermod instead of the act against unfair competition directly to the telecommunications act.
The telecommunications Commission of the national Council will deal with this difference expected to be next week. It comes to the question of how a significant gap in the law should be closed. Not punishable-namely, who used data that have been acquired with illegal advertising call. For Nantermod this is “basically a Form of complicity”.
(editing Tamedia)
Created: 05.02.2019, 20:08 PM
