Sold out, sold out, sold out.
Thousands of customers in recent weeks gone in vain after the electrical appliances in Silvan, which is Denmark’s largest dealer of do-it-yourself-materials for private.
I recognize that our elafdeling in a month and a half has seen particularly lucky. It is of course regrettable. It is certainly not a ønskesituation. It is here we may not be familiar to customers, assesses, Morten Juel, commercial director of the Silvan.
the Extra Leaf has visited three hardware stores, where the staff is well tired of apologizing to the customers waste time to visit the stores.
the Employees fear that the shelves will still be empty, when the easter-high season begins in a few days.
A deputy permanent secretary explains that elgrossisten Lemvigh-Müller A/S fear that Silvan goes on the ass as Cousin BR
– And therefore refuse the wholesaler to provide the wiring, stikontakter cable clips and so on with the usual three months of credit, he says.
Morten Juel confirms that the failure of deliveries due to the bad credit-rating, but he assures that the fear of missing payments is utterly unfounded.
– even Though Silvan is 50 years old, we are technically a start-up company pr. september 2017, when we were sold to our current owner, Aurelius. It is well known that a start up business are not born with the best credit rating, so there have been some challenges with some suppliers, he says.
However, the Silvan-owner Aurelius a velpolstret private equity fund, and Morten Juel explains that the Chairman this year has seen a great increase in the sale. Thus, with the exception of the sale of the elartiklerne.
– Stores look generally very fine with a significant larger assortment and inventory than the same time last year, so we are ready for our peak season. It is only quite few suppliers, there have been challenges with.
– Kreditforsikringen has in some places been reduced for Silvan, and it also applies to other retailers. It can easily be tracks from Top Toy and Cousin BR, scares, he says.
Morten Juel stresses that yesterday, Monday, was a solution found with Lemvigh-Müller.
– It means that there is full power at elafdelingerne in Silvan at the end of this week, he promises.
– Morten Juel, In the is skillful to communicate to people on Facebook and so on. Why have they not granted to people that your elsortiment has been sold out?
– It should also we have done. It had been elegant customer service.
The pressesky enterprise Lemvigh-Müller’s head of communications, Line Møller Blankholm, who will not speak out. It will Lemvigh-Müller-owned business Elworks A/S, which delivers elartiklerne to Silvan, not.
