the Airline Finnair terminated employees perceive to be treated unfair. In their opinion, wireless internet connection use rules and practices have been both vague that varied.
a Number of the cabin, the workers have to leave the company, because they are used for customers connections to the internet during flight.
Yle interviewed dismissed and other employees redundant at the moment about eight pieces. The company does not tell hank of this stage, the exact redundant quantity.
a Few have been dismissed and investigations are ongoing for an estimated November, the director of Sun Tallqvist Finnair communications confirmed.
a Warning and fired his cross-unclear
the Four redundant gave an interview to yle’s A-studio editors by phone. They should all take the dismissal too harsh as a result of the mistake.
Why do I have been made redundant and for some, to others it is given a warning, one of the redundant wonders.
finnair’s communications are told that only “flagrant and widespread” the wrong working person, you say go. Other customers ‘ internet connections used to receive a warning.
in All, more than a hundred people have been clearing the target clients of online connections use. Finnair’s communication does not want to tell more precisely, where the dismissal of border passes.
the dismissal and warning border remains unclear also in the Yle interview employees.
director of Sun Tallqvist granted, that the dismissal without prior warnings is rare.
– Redundancy is not leaving never lightly. One experienced employee leaving is our loss, Tallqvist said.
yle interviewed by the redundant report that they have not received a warning for internet use and not any other errors.
internet connection belongs to a client
Redundant and finnair’s communications chair, has a different idea of the internet rules of the game instructions.
Internet usage rules and policy are still unclear Yle interview Finnair employees.
All four redundant to tell you earlier that it had received access to free ids machine with the wireless internet. Interviewed according to the practice has intensified in recent times. No one will remember that they received a loud statement with clear guidance on what terms access to the internet can use during the flight.
the media relations director of the Sun Tallqvist again to insure that the rules are not very clear always.
– Instructions is quite unambiguous. It’s customers paid service, which does not belong to the staff introduced, Tallqvist said by telephone.
Tallqvist point out that the free ids get access to the supervisor still sudden need to come in.
the Internet access customer name
the Cabin staff will not be used passengers for internet access accidentally. Tallqvist says that the employee must use the passenger’s name and seat in order to get wireless internet access during the flight.
Finnair according the customer has purchased the internet connection itself. The joint can be purchased separately for a flight or it belongs to a lot of services using the level of customers service.
If the staff has taken the customer of the reserved connection to use, the customer does not have access to the service. If the customer complain to the staff, he gets to Finnair, the new id access.
yle interviewed by the redundant regret customers ‘ internet usage.
Staff its own online
the cabin staff in use at the moment has its own wireless internet connection. It is intended for staff in work-related programs to use.
yle of delivery has seen the instructions that the staff has been sent recently. Instructions tell you that Whatsapp message sending work referred through the network is permitted in special cases.
– Home can send the message, if the plane is late, say, snowfall or dense fog due to Sun Tallqvist tell example.
the staff member said that the Whatsapp messages after sending needed further recently, a separate internet connection.
yle of the interviewed workers, according to the online contact is associated with a lot of changes and, therefore, vagueness.
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