when you took the last post the car? That was on last Saturday at 15 o’clock. I was with one of my nephews on the go.
you know so exactly? Yes. I was Driving with my nephew’s Go-Kart. I have accompanied the children. We took the Public transport to the race track. After 15 p.m. I brought my nephew back to his parents.
post office car, and the accounting tricks and there’s the reason why you new Post-were-in-chief. What attracts you to lead the company calculated in its most tumultuous time? I can make the Mail experience that is valuable for the further development of the company. The Post is a unique company in Switzerland, because they have a special responsibility for the whole country. To make a contribution to something that challenges me, and what I would like to work. We need to build on the Post of the future.
How we must imagine that future? The Post is rooted in the population is low. The proximity to the customer and the trust to the company are assets which we must use. We move people, Goods, Information and value. How do we do that, can change over time. It has already changed. Once there were stagecoaches. The to not more. It is now a matter for the Post office, the correct Form for the 21st century. To find of a century.
How this looks in practice? They make up about room for Expansion. Along our value chain, I see possibilities, Yes. We need to think about what is relevant today for the population. We take the network: The frequency of visits goes back solid. So what can we do to make the customers come back to us? We need to work on.
The sound still vague. You mean, for example, the digital post office with video conference, so as to offer the banks already? , of Course. I see it as our task that we face the challenges of the new technologies. We need the trust of our customers to the digital services that are useful and safe.
image damage in case of post car, weak Earnings of post Finance, the deficit of the post office network, declining letter volumes. The list of construction sites is long. Where are you going to take immediately to the first pegs? For me it is not important that we look at the business units individually. It takes an overall look at the Post. The Post is based on a business model that is less safe and stable than in the past. The letter amount will increase in the coming years. What is needed is a new balance in the Offered, we need to discuss. It depends everything together: Declining letter volumes with the closure of post offices, shrinking profits at Postfinance with a lack of investment in new logistics centers. The logistics is booming.
How is a hard austerity an Option to the necessary Balance? They are considered to be numbers-driven McKinsey man, because you have started your career in business consultancy. In my career, I am expected to always meet the needs of the consumers and of the market, with a view to finding opportunities for growth. Of course, companies need to work efficiently, be they in the private sector or in the possession of the state. This does not necessarily mean that you have to shrink.
What do you say to your critics who say: Roberto Cirillo was networked as a chief of a State enterprise in the German town of bad since he had last worked in a foreign country? First of all: I’m going to talk to all the people who are interested in a Post in the future. It is in the sense of the policy, we offer a strong and self-financed primary care. I can rely on the Board of Directors, President Urs Schwaller, and my colleagues in the Executive Committee, a network in Bern. Add to that, that I moved, my previous management duties abroad, has been in the field of tension between authorities, needs of customers and the Public.
you have in contrast to their predecessors within the business line has no casting vote. This is not a hindrance to your course? on The contrary. I’ve worked in companies where the Team developed the ideas and carried. I support this new Governance in the Post and with carrying. I don’t believe in a single fighter and a Management that is all-powerful. It is in this modern, interconnected times over. Asked is the consensus today.
you are currently working with the Board of Directors the strategy for the years 2021 to 2024. What are the cornerstones? We still have a year to the Federal Council as a representative of the owner of the new strategy. That sounds like a lot of time, but it is not. Currently, we are in the process of defining the new strategy want to work out. In addition, it is still too early to make concrete statements. I must first get to know the genotype of the Post, the internal processes and their employees. Then I have to listen to the policy and their needs. Only when I went there to get an overall picture, I can draw up the new strategy. (Editorial Tamedia)
Created: 03.04.2019, 19:38 PM
