Airline refuse to book passengers
are not Allowed to travel with the competing flights in case of cancellation of flight
Under EU rules, airlines must buy a ticket from a competing company if they can not offer a passenger whose flight is cancelled, a new journey within a reasonable period of time. \nEn new report shows that many airlines ignore the rule and allow passengers to wait, in the worst cases up to a week, before they can travel.
There is really no doubt about what comes on the cancel the flight. The EU rules for air traffic, Regulation EU261, shows that the airlines have a huge responsibility for the passengers who will be affected by a cancelled flight. The rules say that if the airlines set up a flight, for whatever reason, then they must ensure that the stranded passengers reach their final destination under similar conditions at the earliest possible time. If an airline can’t offer a place for affected passengers within a reasonable period of time so the airline must purchase a position with a competing company.
Forcing the passengers to wait
Uk Civil Aviation Authority (CAA) has carried out a survey among the 30 largest airlines in the EUROPEAN union. It shows that many airlines do not bother to book passengers with other companies. In many cases, forced the passengers instead wait long to get service at the company who canceled the flight. In the very worst cases, travellers have been forced to wait up to a week, reports the british Independent.
CAA believes that ”within a reasonable period of time” is about a new journey the same day as the cancelled flight would have departed. Many passengers who did not get service in time buy not rarely a own ticket of a competing flight and then fight to get back the money they put out by the company who canceled the flight.
– We expect that airlines will immediately strive to make the necessary adjustments, ” says Paul Smith, group manager for the CAA.
He requires that airlines follow the rules no later than 30 June 2019.
With the help of Flygkalkylatorn of the european Consumer centre Sweden, you can figure out what compensation you are entitled to.
Rights in case of cancelled flights
If your flight is cancelled you have the right to any of the following three options:
Read more on konsumenteuropa.see
