Hello. the
– The (Danske Bank red.) start by sending me a trusselsbrev.
– They will have a presentation for all the postings, there have been the past year on my mobile pay.
Letter to Catherine, dated 15. may.
– It is NOT large amounts, the largest amount is max 1000 kr. Not something I can hvidevaske! the
– I feel really pushed into a corner of the bank, and I am VERY uncomprehending opposite why Danske Bank should interfere in how I spend MY money!!
so begins Mette In a letter to the nation! about the treatment she is currently being exposed from the Danish Bank. Mette has posted the screenshot of both the ’trusselsbrev’ and subsequent communication with the bank – and in the answer, which the Danish Bank has sent to the nation!, it suggests that the bank is quite proud of the way the words are dropped on. Mette’s letter continues namely as follows:
– All know also, that if the employee from the Danish Bank chooses to throw me out of the bank (close my account), so it becomes impossible for me to open a new account somewhere else, since I probably will be blacklisted.
– The only thing I have in Danske Bank, is an easy account, I have neither the budget account or something else! So they will now close my account, makes me really furious! the
– the Fact is that the Danish Bank evidently has been angry at me, and will determine what I as a customer use my own money on.
– I do certainly not they do not have the right to or, for that matter, should interfere in the.
– And certainly not when I’m just a little førtidspensionist. So it says itself that it is not the large amount that appear on my account, writes Mette, who answered thus, in the first letter:
It sparked this response:
And it got Mette to send this back:
– We do not comment on specific client matters.
in general, we take contact to our customers, if we see unusual activity on their account, and we need to understand the background for the activity specified.
– The dialogue proceeds in the vast majority of cases, entirely unproblematic.
– But it is clear that we want to use the few examples where the dialogue skews, to learn from and improve our communication going forward, says forretningsdirektør Lars Mertins from Danske Bank to the nation!, but what do you say?
