the Nykredit may offer 4906 customers to roll in the restructuring of home loans back absolutely free, after having broken the rules of good practice for financial enterprises.
It writes the Nykredit in a press release that it has reached an agreement with the Consumer ombudsman.
the Bank writes that the agreement involves ‘a recognition of the fact that the rules on good practice for financial enterprises is violated’.
– We always want to advise as accurately as possible, and we are unfortunate that we have not succeeded in the context of these transformations.
– It is not satisfactory for either our customers or ourselves, writes executive vice president of Nykredit Anders Jensen in the message.
the issue is that the Streets are not lighted tens of thousands of customers, who were to restructure the loan, that if they were in Nykredit Realkredit, so should the competition authorities approve the changes in the contribution rates. It is not the case for Totalkredit.
Customers under the Nykredit advice switched from Nykredit Realkredit for Totalkredit, therefore, was not well enough informed about that they were far more exposed to potential increases in the contribution rate.
the Nykredit informs that from april 2012 to October 2016 was carried out 46.292 shifts, as Nykredit Realkredit advised on.
For the most part, there is obtained as great savings that Agencies do not evaluate, that they would have changed the decision.
– There is unfortunately a group of customers, where we can not exclude that some of them would have failed to put their mortgage loans in Nykredit Mortgage lending to Totalkredit, and if they had known the various conditions to regulate the contribution rate.
– we would like to correct, and we therefore offer these customers to make, writes Anders Jensen in the message.
