673 departures are cancelled and at least 72.000 travelers will be affected by the strike among SAS pilots. What is really up and down, when your flight is cancelled?

Today’s strike actually means that you are not guaranteed compensation, in return you have some other rights.

For, though the airlines, in many cases, will compensate your troubles with air travel, it is actually not always that you have the right to get compensation. This is particularly true in it, which is called the ’unusual circumstances’. It is namely situations where the airlines cannot control the situation.

It tells the Traffic, Construction and Housing, which refers to the EU’s flyrettighedsforordning regulation (ec) 261/2004 in a written response.

’The operating air carrier’s obligation should be limited or disallowed, if an event is caused by extraordinary circumstances which could not have been avoided even if all measures that could reasonably be taken were actually taken.

the Recital in the regulation of scratches, a number of unusual circumstances that may be applicable:

Political instability Unusual weather Vulnerabilities Unforeseen safety problems Strikes

In this case, however, it is a little unclear whether you can get compensation in just strejkesagen at SAS, says the Consumer council Tænks political advisor in matters concerning the environment and Transport, Vibeke Myrtue Jensen to Ekstra Bladet:

– There is a strike, which usually will be assessed to customers would not be able to get compensation. But there came a new ruling in 2018, which opens up that the dog can still get it some times if it is a strike, where it is the company’s own employees, such as strikes.

case law is not entirely clear on the point, she explains.

She estimates that there is a basis to try to seek compensation. You should first try to search within SAS, and then Traffic, Construction and Housing – if you are flying from a Danish airport.

Fly by from a foreign airport, and the SAS are helpful, you must seek compensation from the authorities in the country in question.

Strikes and compensation

* In some cases, the strike excluded, and you can still get compensation. It follows a ruling by the EUROPEAN Court of justice from april 2018. According to Johan Fugmann from the company flight delays.dk, that helps to provide passengers compensation, it applies when a company’s own staff strikes, as is the case with SAS.

* Traffic, Construction and Housing announces that it will assess from the facts, if the affected passengers is directed to the authority via the dedicated contact form on the website complain.an air passenger.dk.

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It is flykontrollen in the airport alone, which determines whether there are exceptional weather conditions. Traffic, Construction and Housing indicate that the weather conditions does not necessarily exempt the airlines from kompensationspligten, but that it must be assessed in each case. In addition, the handling, the airlines will have to prove, if a fact must be regarded as unusual.

Airlines use the most ’unusual weather conditions’ as a reason to reject your claim. There are not obliged to pay at the cashier, explains Vibeke Myrtue Jensen:

– We frequently see that the airlines utilizing the rules on unusual weather conditions, though it is not really the has been the. What you can do as a passenger is to be persistent and keep fixed in his case.

But even if, there are exceptional circumstances, you still have some rights, which are good to know:

the Right to re-routing Refund of your plane ticket the Right to food and drink

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