When students in the teacher education program at NTNU got back eksamensresultatene their Thursday last week, there were several that got a real surprise.
say goodbye and hard effort despite – home exam in the subject of scientific theory and method for the fall semester, got 18 of the 49 students receiving a failing grade.
Already on Friday morning, they could, however, breathe a sigh of relief – at least for a while. Then they got information from the institute that it had happened a mistake. Sensor had not been able to open the word documents with the tendered work, and therefore chose to put a failing grade on all of them.
Human miss
the office manager for the department of teacher education, Øyvind Wormdal, explains the Newspaper what has happened. He says that the seed of the problem lies in the innleveringsplattformen Inspera, which is used by the whole of NTNU.
– the Platform has a feature in the system that makes that work must be delivered in PDF format and not Word, if the work should be able to be opened when they are downloaded together.
Work that is done in Word format must be downloaded one by one. This should be a known issue for the sensor, but in this case, there has been a miss, ” he says.
Should not happen
Wormdal says that it belongs to the sjeldenhetene that events like this happening. In most cases, will get students to the right advisor with a time.
– Our absolute recommendation is to find the good and the right solution for students in such cases. We do not want this to happen, ” he says.
– We can possibly improve the internal communication in order to prevent this from happening, but we have a dedicated tutor who works dedicated with innleveringssystemet. In this case, it happened an unfortunate and regrettable miss anyway.
He emphasises that the students were made aware of the error the day after censorship fell, and as far as he knows, they have not received any complaints from students. They will get the new censorship at about three weeks, but the institute has already completed the examination results, and strive to get it delivered as soon as possible.
Now can the oral examination be recorded
