Since Monday, glows in the morning the Twitter Account of the Berlin fire brigade at the #Twitter storm. Curious and Serious from the day-to-day deployment of forces to the European “day of the emergency call to report” at 11. February under the Hashtag #Berlin112.

With the action want to give the Berlin fire Department and other fire departments insight in their everyday work, tips for emergencies, and on training and career opportunities to the much-needed talent to recruit. Different than usual, the fire Department tweeted almost all of the alarms received and the almost minute-by-minute.

After almost an hour in the Morning, around 20 Tweets to run on the Twitter channel @Berliner_Fw. Including Odd, such as the messages “Marder in the shade pinched” or “blood in the urine in the case of a Person in a supermarket”.

But also more dramatic sounding of the rescue workers deal with alarms this Morning In a care facility in Alt-Treptow rushed to a Person, in the middle of a other in their apartment while he was unconscious. Also, in Alt-Treptow, the fire brigade was called to be a midwife. Here is the fruit of burst the bladder of a woman in her apartment. In the afternoon, it was from the fountain of health: “the ninth month, beginning NOW.”

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to order, In the case of an elderly Person in the state of Brandenburg had to come in on Monday morning, the rescue helicopter. An elderly Person complained of shortness of breath and chest pain in Leegebruch in Oranienburg.

In Marienfelde was injured in the morning, a Person, and of the rescue workers was taken to the hospital after a 25-tonne crawler excavator fell off a trailer. From the vehicle operation materials were also run, which tied had to be. In Spandau, had to be resuscitated at noon, a man.

Not every emergency is an emergency

However, the Tweets do not tell not always something about the Severity of the injury: How dangerous is the “breathing in a small child in a doctor’s practice for Kids” in Neukölln, “acute vomiting” in Schmargendorf or “uncontrollable nosebleeds” are in Siemens city. Nose to the rescue will employ bleed forces in Berlin on this day, however, on several occasions.

On the question, explains a spokesman, the vomiting Person and Schmargendorf, as well as the Person with the nose bleed in Siemens city had been brought in hospitals. Also, in most other cases, the people had been brought afterwards to the hospital.

But again and again, complain rescue workers are also on emergency calls, which are actually no problems about that could also treat a home medical doctor, such as a cut Finger, or stomach pain that last for a week. Similarly, the emergency departments in hospitals: they are often overcrowded, and also because patients come because of problems there that are not emergencies, and also in doctor’s surgeries could be treated.

“In the case of panic, Heartbreak, or loneliness help the Telefonseelsorge Berlin e. V., or the Berlin crisis service”, tweets the fire Department.

“Many people think that the fire Department only deletes fires and cats from the tree,” says a spokesman. 90 percent of bets were on the rescue service in Berlin.

1500 inserts per day

Around 3000 calls a day in the Berlin station, approximately 1500 Times the fire brigade arrives, finally. Including pocket can be calls, forbidden prank phone calls, but callers have only one question, explains Frederic Finner, the care of the Social Media action of the fire brigade. “There is undisputed emergency calls, which are not, since we will be leaving after the inquiry, the use of place,” said Finner. “But a high number is one of those where we cannot say, ultimately to 100 percent. When can you exclude with certainty whether it is the Person in a half hour?” Finally, the rescue transported the patient in a clinic.

How many calls are actually genuine emergencies, not statistically finally, to evaluate. The rescue forces would carry out an initial examination, where appropriate, can be lifesaving to initiate emergency measures and first important measures. But what happens after the Transport of a Person in a hospital that is located outside of the Fire service.

Therefore, we appeal to the parties Concerned, assess yourself, what help you need, Finner. Who have been in pain for a week, to be able to go to the doctor or to the emergency service of the kassenärztliche Vereinigung call, come where home.

Overall, the use situation on Monday had been quite normal, says Finner in the early afternoon. However, the resonance and reach in the social networks was greater, as of the day of action taking place nationwide. According to a state-of-the Berlin fire Department, there were between 0 and approx. at 15.30 PM 850 inserts, including 776 rescue service operations, 9 Fire alarms and 46 technical assistance.

Also another Problem is the use of force pointed in the context of the Twitter action. People who hinder the work of emergency rescuers: “We are with you on a photo, but not in use. Gawk and be Rude or hinder our work.”

According to information from the Berlin fire brigade drove in the year 2017, nearly 460.000 inserts: including around 339.000 rescue service operations, With 33,000 emergency transport, 22.500 technical assistance, and around 6900 fires. Berlin’s fire brigade is the oldest and largest professional fire brigade in Germany. You achieved since the year 2009 on Twitter to on a daily basis, up to 11,000 Berlin Followers.

40 other professional fire brigades from all over Germany are involved in the media action, if you use the nationwide Hashtag “#112live”. The day of the emergency call to the number 112 in public, he will call this year already for the tenth Time.

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