the package offered or alleged to be anyone to encounter, a cause of constant Annoyance. The delivery is the biggest challenge in the booming online trade. Zalando has tried, therefore, a new solution: In cooperation with the Belgian national Post office bpost houses were equipped with networked locks and doorbells, via an App, customers were able to open so that the postman in the door so you can leave the packages right in the hallway. On request, the receiver could monitor the process with a camera.
The Test took place in Antwerp, with almost two dozen houses. “The focus was on emotions, not on technology,” says Remko Bakker, country Manager for Zalando. The wholesalers and the Post office is aware of the fact that the idea is to let Strangers in your absence in the apartment, knocks on many reservations. “It was a question of whether people are willing to use this technology,” says Patrick Leysen, Vice-President of the Futures Lab of the bpost.
Amazon puts the System in the USA already
The reactions had been tremendously positive, nine out of ten testers would use the Service permanently. The subjects were, of course, people who are open to such new technologies. However, a number of hurdles stand in front of a larger style. The Installation of the smart locks is relatively expensive and time-consuming. “And in a rental company, the owner of the door is not necessarily the Person who lives in the house,” says Bakker. A quick use in the daily life of Zalando-Manager believes: “people need time to discover the advantages and to overcome the concerns”.
pet owners are excluded
But in the future, the Parties see great potential in the technology. So you are not alone. Amazon has already started about a year ago, a similar Service. The Smart-Home System in the package offered for the door via the App can open is regular for users of the subscription service Prime, in 37 US cities available. For Amazon’s boss in Germany, it is only a question of time until German customers can take advantage of such a System. “The delivery in the trunk or even behind-the-door-to-door will play in future a major role”, said glue recently in a daily mirror Interview.
Only have to solve a Problem for Amazon or Zalando. What happens if when you Open the door the dog runs away? During the Test, in Belgium, Zalando has therefore excluded participants with free-running Pets.
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