After announcing last week the reimbursement of part of the subscription for Intercités users, the SNCF will also compensate TGV subscribers who have been particularly constrained in recent months by the numerous strikes against the pension reform, according to information from the Parisian confirmed by Le Figaro. Reimbursement will vary from 15 to 50% depending on each case (line taken, frequency of travel, etc.).
The details of this compensation have been specified by SNCF Voyageurs. Contacted, the group announces “address an exceptional measure to all Max Active / Max Active subscribers corresponding to a reduction of 50% on the monthly payment for June regardless of the course of the subscription”.
Regarding LGV subscribers, whether they hold a monthly or weekly pass, “they will be able to benefit from between 15% and 20% of the amount of their pass depending on the months affected by the strikes, up to 50% (if 3 monthly packages impacted)”, continues SNCF Voyageurs. Each LGV subscriber will then have to make their request for compensation – between June 1 and 30 – via a request processing platform “with submission of proof of purchase of the package over the periods concerned”.
Already last week, Clément Beaune, the Minister Delegate in charge of Transport, had already announced the compensation of part of the Intercités subscription for the “most affected” French people. “The government will make, for the users who have been most affected, a gesture of compensation with the SNCF”, had thus informed the minister on France 2, citing in particular the travelers of the lines Paris-Toulouse, Paris-Limoges or even Bordeaux-Marseille.
Their subscription will be reimbursed up to 50% for the months of January to April 2023 inclusive, while regular travelers, “who have made at least five round trips over this period [on the same journey], will receive compensation of 100 euros”, he added, specifying that reimbursements would begin “from Monday [May 22]”.
An “automatic” refund for subscribers, but which can also be claimed online by regular travelers, who will receive an email from SNCF customer service, said the ministry. The operation should concern nearly 20,000 people, the same source added. The daily Intercités or “territorial balance trains” are subsidized by the State, which covers 50% of their costs.
