“The Tui before the extra charge for baggage – ”Not good””
“the Tui has introduced a fee for checked luggage. “
“For bookings with departure from 13 april, the passengers are forced to pay at least sek 200 per bag. “
“Now, we are unsure if we are going to travel,” says the traveler Anneli Hard. “
“Tui, one of Sweden’s largest charter airline, has put on a charge for checked luggage for all trips. The price starts at 200 kronor (sek) but can rise depending on the destination. “
“Customers had to start paying for the baggage on 6 november 2018, and the fee applies for travel that takes place on 13 april and forward. “
“the Reason is, according to Tui themselves, to increase freedom of choice for the customer. “
“– basically, It is a trend we are seeing internationally, and something that has become an industry standard. You should scale down as much as possible so the customer in the booking yourself, customize their trip and then one can select the most of yourself. It’s all about flexibility, ” says Adam Györki, communications manager at Tui Sweden. “
“”Is not about the money””
“The new fee is not primarily about the economy, according to Adam Györki.”
” No, it is rather that we adapt the standard available. If we look at SAS or Norwegian, they have introduced this a long time ago and now we are following the development. It’s not about the money. “
“does it Mean that the tickets will be cheaper?”
“– the Prices on the trips in general are getting cheaper and cheaper so you could say that the development is now focusing on a lower price but with more flexible products.”
“How is this good for customers?”
“– From the customer’s perspective it is better because you pay for what you use. For those who are going to go off and survive on hand luggage so they won’t have to pay. “
“the Information about the bagagetillägget customers receive when they make a booking, and there will also be a message in the booking confirmation. “
“But when Anneli Fierce, 60, booked a trip and was greeted by the message, she was baffled. “
“– It becomes more expensive for they have not lowered the prices for the trips. Why are they paid to check in a bag? I wrote to them and asked. They said they want to give a possibility to customize the trip as you want it. I thought it was a strange response. “
“Anneli had already seen out a hotel she was interested in, but because of the extra cost, she has put the plans on ice. “
” We have not decided yet, we are now looking at the Wing instead. I do not think that tui’s solution is good. I think luggage should be included, it is expensive to travel anyway. “
