‘Like many others in Denmark we had welcomed us to Black Friday, and we had by a review of the Bilkas Black Friday newspaper found that they had 80% on all Grand Canyon tents.’
‘And when one in the family wanted a tent for Christmas, we were online just past midnight in order to ensure us a tent.’
‘We had ordered and paid for the tent and rejoiced that we had secured a good offer, and we could give a gift that price usually was well above our gavebudget.’
‘Tuesday, we saw, to our great wonder, a cancellation of our purchase, no explanation, the acquisition is just, without further ado cancelled.’
so begins Inge T. a letter to the nation! on the ‘dobbeltsnyd’, she feels that she has been subjected to. Not enough with that the purchase was canceled – no, as you can read further in the letter, then stood In front of the grocery Store-the queue on the actual Black Friday.
‘We called Bilkas customer service, who told that the product was out of stock and that they would transfer the money back again.’
‘Ken, as we spoke with was shame very understanding and could see it was too bad, but could not impose on a parent, we could talk to.’
‘We asked if they had a similar tent, they could sell us for the same price, and the answer was no.’
‘We said that we were not the only ones who saw it, for we were so early out, and he replied that we were certainly not.’
See also: Leif complained of rotten meat in the grocery Store: Drove 40 miles and got a long nose
‘It is møgærgeligt, for we were early out, and could perhaps have chosen a different tent for about the same price, if it had been shown that the tent was sold out.’
‘Or we could have looked in the Bilkas department store in Kolding, where we stood at the front, since the string to the sell-off in our local store was cut, on Friday morning at 6.’
‘we are today without the item we wanted, and bought and paid for, and annoyed us, and we wonder how many tents Costco mon had, when they were sold out just around midnight, and why you chose to advertise so big Savoybetting for it, but chose not to write, that there was a limited number, which is not apparent from the newspaper.’
‘We’re sitting back a little with a feeling of being cheated out of an offer we have a transaction on why a trade in our eyes is made’, writes Inge.
the Nation! have asked the grocery Store comment on the letter – and examine whether, however, can not be found a tent, as Inge can be allowed to buy at the Black Friday price. And it is there:
‘We must, of course, enough to find a tent to Inge and to ensure she gets it, she wants you.’
‘And we are, of course, unfortunate that we have not got given the message to her already Tuesday.’
‘we can only regret’, writes Inge Morten Villum, sales manager at Bilka to the nation!. But what are you thinking?
