There are technical problems on the just ended Festival.
the Festival has today raised 636.000 dkk from 3085 guests ‘ accounts, where they should instead deposit the amount.
The thousands of dollars paid by the guests themselves at their so-called RF Wallet – a digital inventory, there is attached the chip in your bracelet.
It writes the Roskilde Newspaper.
RF Wallet can through the bracelet used to pay in beer and food stalls as a supplement to the credit card.
Roskilde Festival, responsible for trade, Lars Orlamundt, stresses that the amount plus the remaining amount on the RF Wallet will be refunded today.
– It is a regrettable error that will be rectified today.
– For many, there is talk about 20 cents, but if you had a thousand dollars standing, it can of course have huge consequences for the people, he says to Ekstra Bladet.
Lars Orlamundt explains that there is a human error and a system error.
– There have been a checkbox incorrectly in a file, since you made the run, and our data provider is working hard to pay the money back, he says.
The handelsansvarlige will not deny the fact that the guests, who are in problems due to the failure, can be compensated.
7.000 participants at the festival chose to use the betalingsdelen in the digital bracelet. It must, 5400 have the money back, and 3085 are affected by yesterday’s mistakes.