last Tuesday, had drawn representatives of the Federal office for communications (Ofcom), of Serafe, the Association of Swiss residents services (VSED), as well as representatives of municipalities and cantons between the balance sheet and measures are developed, in order to relieve the population controls as Ofcom announced on Thursday.
The introduction of the new Radio and TV levy had raised a number of questions, which were not always put to the right contact persons. The VSED had complained before the week’s deadline that the Serafe AG had not sent the January invoices in accordance with the latest address data in the population register.
This led to a lot of complaints in the inhabitant services. These were periods with questions, payments, exemption applications and other face for which the Serafe is responsible. Overall, the proportion of error raise invoices, however, in the parts per thousand range, with informed Ofcom on Thursday.
full inventory message in February
At the meeting on 22. January has now been decided, according to Ofcom, that from now on the Serafe is the point of contact for all issues relating to the bill for the Radio and television tax. All future invoices will be stamped with the corresponding note.
the quality of the bill addresses further agreed by the parties that the cantons in February 2019 aspire to a full inventory message from the latest data from the population controls to the Serafe. Employees of the population controls will also receive an information sheet to the new tax system.
For the error bills, no reminders will be sent, they are replaced by the corrected invoices. In addition, the monitoring group will continue until the outstanding issues have been resolved in connection with the implementation of the new fee. Starting in February, the Serafe will resume normal operation and each month, around 300’000 a year to send invoices. In January, there were 3.6 million. (fal/sda)
Created: 24.01.2019, 20:49 PM
