The instant reimbursement of money for returned items is one more step for brands to retain the customer of the ‘ecommerce’ and to be able to offer them a ten experience.
A few days ago, the newsletter sent by the online fashion firm Lady Pipa to its clients asked them a question: “What is the worst thing about buying online?”, also giving the answer: returns. They conveyed to them that they understood the inconvenience and the
