“Niondeklassare stuck in Malaga because of the strike: ”Just a hassle””
“Twelve niondeklassare, teachers, and loved ones from Smedjebacken stuck in Malaga in Spain – after the airline SAS pilots have gone on strike. “
“Now, miss students national sample.”
“– It is just a hassle. The money begins to run out. We want home, ” says William Pahmirpour, 15. “
“100 000’s of travelers are affected by the SAS pilots’ strike. On Saturday put the airline into further departures. “
“Some who are affected by the strike are the pupils from Bergaskolan in Smedjebacken. Spanskaklassen is currently stuck in Malaga in Spain, after having been there on a field trip since last Tuesday. The twelve students, one teacher and the two families would have gone home on Saturday night, but the flight has been cancelled. “
“Now forced the class to stay there and have gotten their tickets on the service until Wednesday.”
“– It is a little bit scared. Several of the students travelling without their parents for the first time and some have not money left, they must borrow from us, ” says Rebecca Boström, 25, the sister of one of the students on the trip.”
“She says that they were told about the strike on Thursday. On Saturday went to the teacher to the airport to talk to the SAS staff and see what solutions there were. To book the new tickets would cost too much.”
“Now must the teacher and the families to find a new accommodation for the group for a further four days – and the consequences are becoming ever clearer. On Monday, the national test, which the students now miss.”
“– It called out to it, for us, it is very roddande the front and back. You get irritated and tired. You want to just it to work, ” says Rebecca Boström. “
“She is disappointed to not get enough information from the SAS.”
“– It feels like you know very little, the only thing we can do is to read ourselves to what we should do, we can’t even call them. They are just saying that we should go to the airport. We have not received much information. “
“the High pressure on customer service.”
“Niondeklassaren William Pahmirpour, 15, tells us that there is a resigned mood in the class. “
“– We just sit and wait to get home. The money begins to run out, it is just a hassle to be left behind, ” he says. “
“According to the SAS is the pressure of their customer service is extremely high.”
“– It is impossible to staff up customer support for a situation of this kind, with thousands of passengers being affected by flight cancellations. There is not a customer service center in the world that can do it. The best is that it keeps itself up to date on our website and make your own reservations or are awaiting information from the us, said SAS director of communications, Karin Nyman to Aftonbladet on Friday. “
“According to SAS, there is at present no negotiations between the airline and the pilots’ unions.”
“Aftonbladet have searched the SAS on Saturday without result.”
