The air traffic controllers in the Control centre in Langen can get back to work with reliable data: The software problem has been corrected. A week long is the flight monitoring was due in part to faulty data and time-consuming. Several dozen flights of the day had to be, especially at Frankfurt airport. the
Sometimes the Backspace brings up the progress: The Deutsche Flugsicherung (DFS) has fixed their Software issues by installing a previous version. For safety reasons, restrictions in air traffic to be suspended, informed the state-owned GmbH on Thursday. The fault was occurred on Wednesday of last week, flights had to be cancelled, because the tracking of aircraft movements for the pilot was time-consuming: The Software is transmitted to the part of the incorrect data. The safety of air traffic is not endangered, emphasizing the DFS.
The disturbance was occurred after a Software Update in February, and according to DFS, on the Center of Frankfurt, is limited. Its range extends from lake Constance to Kassel and from the Dutch border to Thuringia. In the area of the larger airports in Frankfurt, Stuttgart, Cologne-Bonn, and in Parts of the flight Düsseldorf. Disabilities there were, especially in Frankfurt, there were canceled per day, several dozen flights, the majority of it was Connections of Lufthansa.
In the night on Thursday it was now “playing a well-proven predecessor-Release of the Software”. You first had to be tested again and adjusted to the current conditions, therefore, the repair of the breakdown, which lasted more than a week.
The rest of the protection systems in Germany were according to the DFS, meanwhile, is fully available and the other centers of air traffic control in Munich, Bremen and Karlsruhe, the monitor spaces, more air, had not been affected – though in February, the Software has been updated.
compensation? Tend not to
Affected passengers are not able to hope to compensation. Such an event should be considered an exceptional circumstance is explained by rice echtler, Paul Degott: This is the Airline exempt from the payment obligation. The airline could not influence the fact, if the air traffic must be restricted due to problems with the air traffic controllers.
However, according to the experts on whether the Airline has done everything in their Power, to the consequences of flight cancellations. In any case, the Airline has to organise a free alternative transport for the passengers – for example, by rebooking on another flight, or the conversion of the ticket into a train ticket.
