The mobile customers of the Swisscom in a recent survey by Swiss market leader hard to get to court. Seven out of ten users are upset about the opaque tariff system. Eight out of ten customers from switching abroad the Smartphone. You want to prevent that, you spend a lot of money for Roaming.
roaming charges apply if the customer of a Swiss mobile phone provider through a foreign network, calls and is connected to the Internet.
The local provider does not have an interest that their users feel restricted abroad. The operators run the risk that customers will use to momentarily jump and pre-paid offers of the competition abroad. Against this Background Swisscom is launching from the 25. February, to be referred to a new pricing model, the product boss Dirk Wierzbitzki yesterday in Zurich as a response to customer complaints.
There are cheaper deals
The new pricing includes the five categories of “inOne Mobile Basic”, “inOne Mobile Go”, “inOne Mobile Premium”, “Swiss Mobile Light” and “Swiss Mobile Flat”. This offers the current subscription replace. The most exciting new feature is “Mobile Go”. Here are the roaming path costs for Western Europe.
Specifically, the customer can make calls in the European space unlimited. The amount of data to Surf the Internet is limited to 40 gigabytes per month. Thereafter, the Swisscom throttles the pace of 100 megabits per second. The new subscription with a minimum term of one year and costs CHF 80 per month, if it is obtained without the use of additional offers of the Swisscom – about fixed-network products.
“such An offer for just under 30 francs a month.”Ralf Beyeler, Money Country.ch
Telecom expert Ralf Beyeler from the comparison service the money of the country.ch finds the new offer “interesting for people who are much abroad on-the-go”. He is, however, a question mark behind the price. For most customers, a subscription with unlimited telephony and 2 gigabytes of data volume per month for Switzerland.
“such An offer, there are various other vendors already in place for nearly 30 francs a month,” says Beyeler, with a view to low-cost providers such as Coop Mobile and M-Budget. Customers with this subscription book options and packages for Roaming and still “significantly cheaper to drive than in the case of the Swisscom”.
user switch yourself
Oliver Zadori of the jungle compass.ch criticized: “to talk Of abolition of roaming, is a little exaggerated. Because this relates only to the “Mobile Go”, and there also only in Europe.” In the case of the other subscriptions, or outside of the EU are still additional Roaming charges would be incurred.
In a first step, the new offer is to replace the 1.8 million Subscriptions in the previous price categories “inOne Mobile XS” and “inOne Mobile XL”. The government-related business, with its 6.6 million Mobile lines over the existing customers are not automatically on the new offering. The user can change to on request yourself.
Swisscom wants to cover by the end of the year, 60 cities and municipalities with 5G.
As Swisscom CEO Urs Schaeppi said in support of the new subscriptions fast 5G mobile generation. Currently, the Confederation auctioned off the frequencies corresponding to the new technology. Schaeppi said that Swisscom is intended to cover by the end of the year, 60 cities and municipalities with 5G.
Swisscom separates with the new offerings, and the purchase of the smartphone from the subscription. So the company also reacts to changes in customer requirements: While a discounted device used to be a major reason for the choice of Supplier, loses this incentive is important.
Here, the Swisscom copy the competitors, Sunrise , Beyeler. However, it should be welcomed from the customers ‘ point of view, that the subscriptions were now also separated in the case of Swisscom from the device. In the Swiss market, such offer models with many providers is common, including Sunrise, UPC, and Wingo.
* correction: UPC values on the finding that the Cost to Mobile Flex Swiss emanates from wrong assumptions. The maximum amount is, therefore, 877 francs and not 997 francs, as it was called in an earlier Version of this article.
Test your Roaming Know!
(editing Tamedia)
Created: 31.01.2019, 23:20 PM
