these days open at last the country’s amusement parks. Here’s hoping to many Danish guests, which are supposed to penetrate to the summery fun with softice, cotton candy, a ride in the merry-go-rounds, water slides and so on.
But a season ticket to, for example, Sommerland Sjælland can quickly be a extra expensive, a Danish family true.
They had in the last year of 1740 dollars on the internet bought four season passes.
They received pr. mail a set of barcodes, which gave access to the park – and a second set of barcodes, in connection with the first visit 5. July should use to obtain personal season ticket in the information office inside the park.
But, unfortunately, oversaw the family the written terms, that they should ‘Upgrade your tickets to season ticket at the information desk before you go home’.
So when a new visit 11 days later they were charged additional 777 dollars – the entrance fee for four people.
the Family was furious, but paid under protest. They argued that the Sommerland Sjælland is not clearly enough stated on the application. After the visit, complained to the complaints Board for Hotel, Restaurant and Tourism, where they lost.
the Board of appeal considered that rest of the had informed clearly enough.
——— SPLIT ELEMENT ———
Summerland-director: – We are very bored of it
– Ariel Dyvekær, director of Sommerland Sjælland, why had not a little discretion and let the family get rid of paying 777 dollars at the second visit?
– We are very sorry that the family is affected, even though we do our very best to inform you that you must obtain the personal annual pass at the first visit. Other parks have, in fact, similar procedures.
He explains that the family in principle been transferred to the non-redeemed season pass for the other, which could try to require to get free in the park.
– So we are unfortunately going to have to rely on the rules. Otherwise, would the consequence be, that we should exercise discretion also for guests who may want to cheat. Unfortunately, we have experience with, that some may find to find the gaps in the ticketing systems. Council, they then pass on to others on the net.
– If we departed from the such term, it would correspond to, that guests can go to the concert and leave the the concert, and then they or others can use the tickets to get access again, says Kåre Dyvekær.
