just before Christmas, can pay customers of the railway online no saver fare Tickets by direct debit. The reason reinforced scammers are “activities” with stolen customer data.
The purchase of online tickets at the Deutsche Bahn is currently only possible to a limited extent. Until further notice, the rail customer and the price to pay for not saving Tickets by direct debit if you book on bahn.de and in the DB Navigator. Background enhanced “fraudulent activities,” said the group. The train had taken the measure to protect the customers.
The railway had already been reduced in November, the sum which could be deducted by direct debit. Saving price Tickets with a value of more than 150 euros could only be with instant transfer or credit card sub-query of the 3D Secure pass word paid. Currently, no payments are made by direct debit more for saving price-Tickets are possible, which can be cancelled.
in the New mode of payment fraud made possible
started The fraud, after the track had changed in the repayment mode for cancelled Tickets. By the end of July, Tickets are 19 Euro fee is incurred for the cancellation of a savings price. The Rest has been paid back – in the same way, the customer had paid. The rest of the amount you got when the debit is to return to his checking account.
Since the 1. August to fall now for ten Euro fee, the remaining amount will however be issued as a cancellation voucher that can be used for a new ticket purchase. The reversal voucher is a seven-digit Code that is valid for three years and in travel centres and DB agencies, the vending machine or on bahn.de can be redeemed.
At this point, the scammers have set, so the investigating Federal police. A previously unknown channel that the perpetrators had come to credit card data or account data. This data would have used the scammers to buy “online tickets in the low price segment”.
access to E-Mail Accounts gives
The Online Tickets you cancelled immediately and the cancellation of vouchers by E-Mail. “According to the current state of the coupons in the connection are offered for sale and sold”, the Federal police.
According to a railway spokesperson, the fraud cases are based on so-called Phishing E-Mails. Apparently, the offender had gained access to E-Mail Accounts through the “forgot password”-Option on bahn.de these E-Mail addresses, new passwords are sent and Login of existing customers.
direct debit was debited from their accounts for large amounts. According to the train no bahn.de or DB Navigator, however, were accounts hacked. How many fraud cases, is open.