Through the analysis of recorded voice commands Amazon wants its voice to improve the wizard to Alexa. But the employees also have access to the private content of the user.
the identifier of the assistance software Alexa improve language, Amazon employees part of the commands of the user to evaluate. The group confirmed the approach to the financial service Bloomberg: “We will provide only a very small selection of Alexa-voice recordings with comments, in order to improve the customer experience.”
Bloomberg, according to this work at several locations is done worldwide, including in Boston, Costa Rica, India, and Romania. According to two employees in Bucharest to beat there per layer up to 1000 recordings. A staff member from Boston, said he had analyzed, for example, records with the words “Taylor Swift” and with the note provided that the user said the singer.
a private content can be listened to
now and again they would but also have access to private content, or would even witnesses of any potentially criminal transactions. Two employees reported a recording that you interpreted as sexual Assault. Two employees of the location in Bucharest, according to the opinion that it is the task of the company, to intervene applies in the case of Amazon in such cases.
