This was one of the major simplification promises of the 2019 Pacte law. The one-stop shop was to revolutionize the daily lives of business leaders. For the past year, he has been poisoning him instead. This unique interface between the manager and the administration was to replace the seven historical networks of Business Formalities Centers (CFE) where companies had until now to carry out the formalities relating to their creation, changes to their situation and finally, to the cessation of their activity.
The opening of the counter was scheduled for January 1, 2023. Unfortunately, since this date, the Internet portal has accumulated significant delays and malfunctions. All the employers’ organizations have thus denounced a very random operation. To the point that the Court of Auditors decided last summer to launch a flash audit in order to try to understand the origins of these repeated bugs. The conclusions are not gentle. “The PACTE law was not preceded by a sufficiently in-depth analysis of the nature and conditions of the reform”, first support the magistrates, for whom the initial deadline of 2023 appears as completely unrealistic.
The Court also scrutinizes the governance and management of the mission. “Inpi was in charge of project management without any text specifying the organization of operational project management,” further notes the report, which regrets that these initial errors did not begin to be corrected only from the summer of 2023. This delay explains why the Court does not see the situation improving in the short term. “It is therefore not possible to exclude that the deadline of January 1, 2024 for the use of the single window to carry out formalities is marked by significant dysfunctions,” the magistrates even argue.
Severely, the latter point the finger at the administration’s inability to review their initial schedule and readjust governance along the way. “The consequences of an insufficiently prepared and poorly conducted reform could therefore still be felt for several years without having provided businesses with the expected simplification,” concludes the Court.
