“The anger against the company’s ”offer” on the gravtvätt: Svinaktigt”
“Thousands of locals a few days ago got a bill for the laundry of their loved one’s graves.”
“Now raging the recipients – who believe that it is unclear that there is the issue of a voluntary offer.”
“– It is a svinaktigt way, ” says Denny Lorentzen, 69.”
“Inbetalningskorten from the company ”Gravskötsel & care of Sweden AB” has fallen out of the thousands of locals since at least the beginning of april.”
“On the talongerna says ”washing of the headstone 580.00 SEC”.”
“the paying-in slip is similar to an invoice – but if you read further down shows that this is an ”offer” and ”inkassokrav will not be sent out”.”
“the Local newspaper Mitt I Stockholm writes that kyrkogårdsförvaltningen is nerringd of upset people who got the letter.”
“– It dials people all the time, upwards of 70 calls a day. People wonder if we think their stone is dirty. Some have also thought that they were nasty when they had been in contact with them, ” says Göran Höglund, head of department at the kyrkogårdsförvaltningen, to Aftonbladet.”
“One of the recipients of the letter is Denny Lorentzen, who takes care of her mother’s grave at Skogskyrkogården.”
” I saw pretty quickly that this is one of all of the false invoices it may, but I think it is very easy to go on it if you do not look so closely.”
“He thinks that the company is playing on people who can be in mourning and might well have a bad conscience over the management of their loved one’s graves.”
” I think it is it is a svinaktigt way of appealing to people who perhaps are still grieving and that maybe lost a loved one. You want it to look good in the cemetery. I also think that a tombstone to get the age and it does nothing if there will be some moss on it, ” says Denny Lorentzen.”
“He is echoed by Göran Höglund at kyrkogårdsförvaltningen:”
“Normally, so we see no reason to wash the tombstones,” he says.”
“another upset recipients is Bengt Samuelsson, 64, from Liverpool, which is gravrättsinnehavare for their parents’ grave.”
“– The elderly think that it is the city’s official gravskötsel who sent it out here, so the risk is that they pay for fear to receive any payment default. It looks like an invoice, even if it says that it is an offer in the fine print, ” he says.”
“On the consumer agency (Konsumentverket, KO, has, in a short time received 18 complaints against the company, according to the Middle.”
“– The consumers who are notified feel that the offer they received looks like an invoice and is easy to misinterpreting. We have not yet made a decision if we are going to open an enforcement case or not, ” says Ida Hallberg, a lawyer at the COW, to the newspaper.”
“Asked for 100 000 name.”
“Göran Höglund at kyrkogårdsförvaltningen according to the company earlier in the year called out all the names on all gravrättsinnehavare, which is a public document that anyone has the right to take part of. The company has requested the same type of data from other municipalities, for example Sundbyberg, sweden.”
“– we are talking about 100 000 name that has been left out from the city of Stockholm, ” says Göran Höglund to Aftonbladet.”
“Behind the company are four men in their 30s, according to the register. Aftonbladet have searched the company, but to get in touch with someone who can deal with the criticism.”
