Apple’s “deliberate” action caused an economic loss for consumers of between 40 and 80 million euros, according to the Organization’s calculations.
The Consumer Organization (OCU) has filed a class action lawsuit to defend in court the more than 400,000 affected by the planned obsolescence in the iPhone 6 range, according to “Apple’s unfair, deceptive and aggressive commercial practices”, according to the organization has expressed.
According to the OCU, Apple has acted “fraudulently”, hiding information from users, which means violating the Unfair Competition Law and the General Law for the Defense of Consumers and Users.
“Apple updated the ‘software’ in the different models of the iPhone 6 to mask the performance problems of its batteries, knowing that this would cause a slowdown and loss of performance of the phones”, they have explained from the OCU.
With this change, users thought that the mobile phone had become outdated, as it worked slower, which led them to change the model.
Apple’s “deliberate” action caused an economic loss for consumers of between 40 and 80 million euros, according to the Organization’s calculations.
Likewise, the OCU has asked Apple for compensation for moral damages, for which it raises the figure to between 99 and 189 euros per affected person.
Already in December 2020, OCU presented preliminary proceedings to request Apple to identify those affected, so that they could be defended in court.
“From the Organization we will assume the necessary expense to initiate this judicial dispute, paying the fees of lawyers and solicitors, so that those affected do not have to incur any cost,” they have explained from the OCU. In addition, in case of losing the legal action, those affected will not have to bear the costs of the process.
“We trust that the Justice will put a stop to these harmful behaviors for the affected consumers and society in general”, the OCU has insisted.
This action is part of the OCU campaign to encourage affected users to fight against planned obsolescence. In this sense, it seeks to mobilize all those consumers “who are not willing to tolerate this type of deliberate action against their rights” to join the campaign and give their necessary support to put a stop to these practices.
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